Hair Extension Policies 

Please review these policies before booking an extension service.

CONSULTATIONS

Consultations are required for all new extension clients — no exceptions. These appointments are complimentary and allow us to assess hair integrity, determine the appropriate method, discuss goals, and provide an accurate investment estimate.

Because extension services are customized, additional color work on the extension hair may be required to achieve your desired result. Any color adjustments requested after the consultation may result in additional charges.

A signed Extension Service Agreement is required prior to booking. A valid credit card must be kept on file to secure all extension appointments.
COST OF HAIR

Extension hair is priced separately from installation services.

All extension hair must be purchased through Blended Studios to ensure quality control, proper color matching, and professional-grade integrity. Outside or third-party hair will not be installed.

Payment for extension hair is required in full prior to placing the order. Once ordered, hair is considered a custom hygienic product and is non-refundable under any circumstances.

Please allow 1–2 weeks for shipping. Due to sanitation standards and distributor policies, hair that has been opened, brushed, altered, or tampered with cannot be returned or refunded.
SERVICE ADJUSTMENTS + REPAIRS

Extension services are non-refundable under any circumstances.

If your results do not align with the agreed-upon consultation, you may request an adjustment within 7 days of your installation appointment. Adjustments will be assessed and completed at no charge if they fall within the original scope of service.

Repairs related to installation within 14 days may be addressed at no charge. After 14 days, maintenance or repair fees may apply due to natural growth, wear, or home care factors.

Requests made outside of these timeframes will be considered new services and priced accordingly.
DEPOSITS

A 50% non-refundable deposit is required for all extension installations at the time of booking. This secures your appointment and allows your custom hair to be ordered.

Deposits are non-refundable under any circumstances.

Deposits may be transferred one time to a new appointment date if at least 24 hours notice is provided. If less than 24 hours notice is given, the deposit is forfeited and a new deposit will be required to rebook.

By submitting your deposit, you acknowledge and agree to these terms.
APPOINTMENT PREP + CLIENT RESPONSIBILITY

Please arrive with your hair freshly shampooed, completely dry, and free of styling products or heavy conditioners. Proper preparation ensures the best possible installation and longevity of your extensions. Extension clients are responsible for following all aftercare instructions provided at the time of installation. Failure to maintain recommended maintenance schedules, use professional products, or follow care guidelines may result in damage, matting, or shedding and void any service adjustments.

Blended Studios is not responsible for damage resulting from improper home care, swimming without protection, excessive heat misuse, or product misuse.